When an Additional Clinical Perspective May Be Helpful
Choose the Doctor Level That Fits Your Situation
Both options include a 30-minute online consultation with a hospital doctor. The difference is the physician’s seniority and experience level.
Experience figures describe the typical participating physician profile and are not a guarantee for every assignment. Experience figures are cumulative and may include outpatient consultations and surgical cases led, participated in, or completed. Outpatient encounters are cumulative clinical visits, not unique patients, diagnoses, success rates, or guaranteed outcomes.
Essential
Premium
Book Your 30-Minute Consultation
Choose Essential or Premium, then select an available time in the booking calendar. Review the displayed date and time zone carefully before payment.
Shanghai Hospital Doctor Consultation Coordination Service
Shanghai Hospital Doctor Consultation Coordination Service
Health Concerns We Can Help Review
Health Concerns We Can Help Review
- Digestive and gastrointestinal concerns
Liver, gallbladder, and pancreatic concerns - Eye and vision concerns
- Lung and respiratory concerns
- Spine and orthopedic concerns
- Heart and circulatory concerns
- Brain and neurological concerns
- Complex or multiple health concerns
- Not sure which medical department to choose
- Other concerns not listed above
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BEFORE YOUR CONSULTATION
Make the Most of Your 30 Minutes
Questions You Can Bring to the Consultation
Questions You Can Bring to the Consultation
You may want to ask the physician:
- What do my current reports and test results indicate?
- Does the available information support the previous diagnosis or recommendation?
- Is any further evaluation needed before I make a decision?
- What treatment options should I discuss with my treating team?
- If surgery has been recommended, are there other approaches worth discussing?
- What important risks, precautions, or recovery considerations should I understand?
- Which specialty should I consult next?
- What practical next steps should I consider?
What to Prepare Before Your Consultation
What to Prepare Before Your Consultation
To help the physician use the 30-minute consultation effectively, please submit the most relevant information in advance:
- A short description of your main concern and how long it has been present.
- Existing diagnoses or recommendations from previous physicians.
- Relevant laboratory, imaging, endoscopy, pathology, or examination reports.
- Current treatment and medication information.
- Known allergies and important medical history.
- Two or three questions you most want the physician to address.
Please upload only relevant and legible documents. The amount that can be reviewed depends on the number, format, relevance, and timing of submission.
What You May Take Away from the Consultation
WHY EXPERIENCE MATTERS
Experience Built in High-Volume Hospital Practice
High-volume hospital practice can expose physicians to a broad range of common, complex, and overlapping clinical presentations. Experience figures on this page describe typical participating physician profiles and do not guarantee a specific physician assignment, diagnosis, treatment plan, or medical outcome.
How Booking and Doctor Matching Work
Clear Pricing and Payment Responsibilities
Representative Hospital Doctors
These profiles are representative examples. A consultation with a specific featured physician is not guaranteed. Final assignment depends on the selected category, submitted information, physician availability, and the level purchased.
Associate Chief Physician · Representative Essential-level physician
Dr. Xiaoyi Shen
More than 10 years of experience in internal medicine, clinical teaching, and medical research. Experienced in common, complex, and undifferentiated internal-medicine concerns.
Representative clinical interests
- Cardiovascular and cerebrovascular conditions
- Digestive disorders
- Thyroid and metabolic concerns
- Diabetes-related complications
- Osteoporosis
Chief Physician · Representative Premium-level physician
Dr. Zhongqing Xu
More than 20 years of experience in internal medicine, emergency and critical care, and general practice. Experienced in complex or undiagnosed conditions and coordinated health-management planning.
Representative clinical interests
- Complex-condition assessment
- Multiple chronic diseases
- Hypertension and diabetes
- Coronary heart disease
- Stroke recovery
- Chronic respiratory concerns
Chief Physician · Representative Premium-level physician
Dr. Fangxing Qian
Nearly 30 years of clinical experience, including extensive frontline general internal-medicine outpatient care and long-term chronic-disease management.
Representative clinical interests
- Chronic-disease management
- Gastrointestinal and liver conditions
- Complex infections
- Common internal-medicine conditions
Practical information
Frequently Asked Questions
Is this an emergency service?
Is this an emergency service?
No. Do not use this service for severe, rapidly worsening, or life-threatening symptoms. Contact 911 or local emergency services, or seek urgent in-person care.
Who provides the consultation?
Who provides the consultation?
Essential consultations are coordinated with hospital outpatient physicians with at least 10 years in clinical practice. Premium consultations are coordinated with chief physicians or senior specialists with at least 20 years in clinical practice.
Does the doctor speak English?
Does the doctor speak English?
Yes. The assigned physician conducts the consultation directly in English, with FastMedLink providing booking and preparation coordination.
Will the doctor review my reports before the call?
Will the doctor review my reports before the call?
Yes. Relevant reports submitted in advance are reviewed before the consultation. The amount that can be reviewed depends on relevance, format, legibility, and preparation time.
Will I receive an English written summary?
Will I receive an English written summary?
No. An English written summary is not included. Optional meeting-note technology is not currently part of the service.
Will I receive a diagnosis or prescription?
Will I receive a diagnosis or prescription?
The physician may provide a preliminary clinical assessment based on the information available remotely. A definitive diagnosis, U.S.-valid prescription, or formal treatment plan is not guaranteed and may be limited by the patient’s location, available records, the need for an in-person examination, and applicable law.
What if I do not know which department I need?
What if I do not know which department I need?
Select “Not Sure Which Department” in the Hoppy booking form. FastMedLink and the hospital will review the information and coordinate with an appropriate department, subject to physician availability.
Are hospital treatment costs included?
Are hospital treatment costs included?
No. The online package includes the 30-minute physician consultation and FastMedLink coordination listed on this page. Any later hospital tests, imaging, procedures, medication, surgery, hospitalization, or treatment are separate and paid directly to the hospital.
Will insurance reimburse the service?
Will insurance reimburse the service?
Insurance reimbursement is not guaranteed. Please confirm coverage directly with your insurer before purchasing or traveling.
Is a specific doctor guaranteed?
Is a specific doctor guaranteed?
No. The doctor shown on the website is not guaranteed. Final assignment depends on the selected category, submitted information, physician availability, and the level purchased.
Ready to Discuss Your Health Concern with a Shanghai Hospital Doctor?
Choose a doctor level and complete the booking form to select an available consultation time.
This service is not emergency care and does not replace urgent or necessary in-person medical evaluation.
The scope of the consultation depends on the information available remotely, the physician’s judgment, the patient’s location, and applicable law.
No specific diagnosis, prescription, treatment plan, physician assignment, hospital acceptance, insurance reimbursement, or medical outcome is guaranteed.
FastMedLink provides appointment coordination and non-medical support; medical services are provided by hospital physicians.