No. Do not use this service for severe, rapidly worsening, or life-threatening symptoms. Contact 911 or local emergency services, or seek urgent in-person care.

Essential consultations are coordinated with hospital outpatient physicians with at least 10 years in clinical practice. Premium consultations are coordinated with chief physicians or senior specialists with at least 20 years in clinical practice.

Yes. The assigned physician conducts the consultation directly in English, with FastMedLink providing booking and preparation coordination.

Yes. Relevant reports submitted in advance are reviewed before the consultation. The amount that can be reviewed depends on relevance, format, legibility, and preparation time.

No. An English written summary is not included. Optional meeting-note technology is not currently part of the service.

The physician may provide a preliminary clinical assessment based on the information available remotely. A definitive diagnosis, U.S.-valid prescription, or formal treatment plan is not guaranteed and may be limited by the patient’s location, available records, the need for an in-person examination, and applicable law.

Select “Not Sure Which Department” in the Hoppy booking form. FastMedLink and the hospital will review the information and coordinate with an appropriate department, subject to physician availability.

No. The online package includes the 30-minute physician consultation and FastMedLink coordination listed on this page. Any later hospital tests, imaging, procedures, medication, surgery, hospitalization, or treatment are separate and paid directly to the hospital.

Insurance reimbursement is not guaranteed. Please confirm coverage directly with your insurer before purchasing or traveling.

No. The doctor shown on the website is not guaranteed. Final assignment depends on the selected category, submitted information, physician availability, and the level purchased.